Shipping Policy
Thank you for choosing Casewrox for your mobile accessory needs. We are committed to providing you with a seamless shopping experience, including fast and reliable shipping services. Please read the following shipping information before placing your order:
- Shipping Methods: We utilize the fastest shipping methods available to ensure your products are delivered to you promptly. Our shipping partners are selected based on their track record of efficiency and reliability.
- Delivery Time: We understand the importance of receiving your order in a timely manner. With our expedited shipping, we aim to deliver your mobile accessories, including mobile cases, within 3-5 business days from the date of purchase. Please note that delivery times may vary depending on your location and any unforeseen circumstances beyond our control.
- Tracking Your Order: Once your order has been shipped, we will provide you with a tracking number via email or SMS. This tracking number will allow you to monitor the progress of your shipment and estimate its delivery date. You can easily track your order on our website using the provided tracking number.
- Shipping Charges: We offer competitive shipping charges based on the weight and dimensions of the products ordered. The shipping charges will be calculated and clearly displayed during the checkout process. Please review the charges before confirming your order.
- Shipping Restrictions: At present, we offer shipping services within [insert applicable regions/countries]. However, please note that certain locations may have additional shipping restrictions or limitations imposed by local customs regulations. If you have any concerns about shipping to your specific location, please contact our customer support team before placing your order.
- Replacement Only Policy: We take great care to ensure that your products are delivered in excellent condition. However, if you receive a defective or damaged item, please refer to our "Replacement Policy" for instructions on initiating a replacement request within 7 days of receiving your order.
Should you have any questions or need further assistance regarding shipping, please feel free to contact our customer support team. We are here to help make your shopping experience with Casewrox a delightful one.
Note: The information provided above is subject to change and may be updated periodically.
Order cancellation:
Order can be cancelled within 24 hours of placing an order. Please send us an email at:- Casewrox@gmail.com
How can I track my order?
You can find tracking link by navigating to Home Page>click on message icon>Track my order>enter order no and email id.
The tracking link will be available only when the order is about to dispatch and shipment is created with the courier company.
How do you ship the orders?
We have partnered with various shipment providers including but not limited to Bluedart,Delhivery and Ecom Express for local delivery to various pin codes in India.
Which locations do you deliver?
We deliver to more than 20,000 thousand pin-codes all over India through our courier partners. This covers almost all of the internet-enabled area of the country.